All of my customers receive a personal and lifetime warranty on all the work that went into building the wheel. If you buy a hand built wheel from me, I will replace any future spokes that break and realign your wheel if it doesn’t stay straight, absolutely free of charge. The guarantee applies to normal use and not to e.g. a crash or other damage. If the accident occurs, I will help you repair and get the wheel restored at the lowest possible cost. For hubs, rims and other components, the respective manufacturer’s guarantees apply and you can have them replaced via Tensegrity.se.
Industrially produced wheels are many times made to fit as many people as possible, be as light as possible or be as cheap as possible. By ordering a pair of hand-built wheels, you get a pair of wheels adapted to your needs, your driving style and your physical ability.
By building wheels of the highest quality that will last a long time, I hope to be able to keep you as a customer for many years to come, not to buy new ones, but to service and maintain the wheels you once bought from Tensegrity.se.
DT SWISS AG
Hope Technology Ltd
Chris King Precision Components
BITEX Industrial Co
MG-components GmbH, Co